Refund and Returns Policy

At Textyle, we aim to ensure your satisfaction with every purchase. If you are not entirely satisfied with your order, we’re here to help.

Returns

• You have [number of days] days to return an item from the date you received it.
• To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

Refunds

• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
• If your return is approved, we will initiate a refund to your original method of payment. Please note that shipping costs are non-refundable.

Exchanges

• If you wish to exchange an item for a different size, color, or design, please contact us. Additional shipping costs may apply for exchanges.

Custom Items

• Customized or personalized items are generally not eligible for return or refund unless there is a defect or error on our part. Please double-check all customization details before placing your order.

Damaged or Defective Items

• In the rare event that you receive a damaged or defective item, please contact us immediately to arrange a return or exchange.

How to Initiate a Return

• To initiate a return, please contact our customer service team at [info@textyle.pk]. Include your order number and reason for return in your message. We will provide you with further instructions on returning the item.

Shipping

• You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable.

Refund Processing Time

• Refunds may take some time to process and appear in your account, depending on your payment method. Please allow [number of days] for the refund to be processed.

Contact Us

• If you have any questions about our refund policy, please contact us at [info@textyle.pk].